CAREERS
GROW YOUR CAREER AT
A GROWING COMPANY
No matter if your EMS career is just starting, or you’re a seasoned professional in the industry, there’s a place within the Priority Ambulance family of companies for those who are dedicated to serving others. We adhere to the highest standards of ethics in EMS profession and are committed to delivering the best care to our patients and the communities we serve. We offer comprehensive benefits, competitive wages, paid time off and professional training and support. The cornerstone of our culture is fixed on safe, accountable, friendly and efficient services and our mission to be the EMS employer of choice in America.
FIND YOUR EMS CAREER PATH
We take pride in the various career paths we offer our employees. The EMS industry is growing, and demand for qualified professionals in all areas of our business is on the rise. Providing career-advancement tracks is important to us and enhances our value as an employer when we can train and promote from within our ranks. We are also committed to fostering the next generation of EMS leaders and offer highly specialized training for individuals interested in management roles.
Position: EMT Academy / Cadet
Company: Puckett EMS
Location: Chattanooga, TN
Class to begin 9/13/2021.
Puckett EMS now accepting applications
for free accelerated EMT class in September 2021
for free accelerated EMT class in September 2021
Puckett EMS is offering the chance to become an EMT for free in 8 weeks. Puckett EMS will pay for the cost of tuition, certification fees and class materials. To further remove financial barriers to a career in EMS, the company will also provide full benefits package as a full-time employee during classroom hours throughout the course.
“In 2020 and 2021, the country has truly seen the need for EMS and other health care, and we believe that many will be inspired to join the industry,” said Puckett EMS Director of Education Daniel Lynn. “Through this course, we hope to remove all barriers for interested individuals to enter the EMS field. Puckett EMS has positions immediately available for these students, and this course is the first steppingstone towards continuing to develop their skills in EMS or entering other areas of the healthcare and public safety field.”
Puckett EMS will accept an initial 20 students into its EMT class in September; however, the company operates this course multiple times throughout the year. Applicants not accepted into this program will have the opportunity to put their application forward for identical classes in the future.
Those accepted into the free course will be fully trained and onboarded to begin working on a Puckett EMS ambulance in approximately 8 weeks upon passing the national registry exam. During the course, the students will also complete shifts as ambulance operators gaining valuable experience in the field. The course is offered with a two-year employment commitment.
To apply, interested individuals should fill out an application at https://www.PuckettEMS.com/EMTBasicClass2021. The second step is to attend a mandatory open interview session and assessment. Two options are being offered for these sessions:
- Friday, August 20, 6 p.m.
Puckett EMS Academy, 1430 Suggs St. Rossville, GA 30741 - Saturday, August 21, 10 a.m.
Puckett EMS Academy, 1430 Suggs St. Rossville, GA 30741
Applicants should allot approximately two to three hours in order to complete the interviews and assessments.
“Upon passing their exam, our students are immediately able to work on an ambulance making up to $30,000 a year job,” said Lynn. “With a company-sponsored paramedic class, they can advance their career to make up to $45,000 a year in a short time. This is a great opportunity.”
The coursework for the class will begin on September 7 and students will graduate from the course to take their national registry exams in November.
Puckett EMS provides 911 emergency and critical care ambulance services to the citizens of Southwest Cobb and Catoosa counties in Georgia and Marion and Sequatchie counties in Southeast Tennessee. Puckett EMS is the contracted ground transport for multiple hospital systems. Puckett EMS is accredited by The Commission on Accreditation of Ambulance Services (CAAS), which signifies that the service has met the gold standard by the ambulance industry.
Puckett EMS joined the Priority Ambulance family of companies in 2017.
Position: Paramedic
Company: Puckett EMS
Location: Sequatchie County, TN
Summary:
Provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Tennessee EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to ensure it is clean and in proper working condition. Maintains all company required licenses and certifications for a Paramedic position. Must hold a State of Tennessee Drivers License. Must attend all in-house mandatory training in addition to all Paramedic required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Tennessee and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Position: Paramedic
Company: Puckett EMS
Location: Ringold, GA (Catoosa County)
Summary:
Provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for a Paramedic position. Must hold a State of Georgia Drivers License. Must attend mandatory training in addition to all Paramedic required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Georgia and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Job Summary
Functions as Paramedic on ambulance operating in and around Catoosa County, Georgia. Safely operates vehicle to/from pick up and drop off locations. Provides ALS patient care and movement. Documents all transports completely per company SOP. Adheres to all company policies and procedures.
Qualifications
• High School Diploma or GED
• Valid Driver’s License
• State of Georgia or National Registry Paramedic Certification
• AHA Basic Life Support Certification
• AHA Advanced Life Support Certification
• Physically Able to Perform Job Duties
• Minimum One Year Prior EMS Field Experience
Compensation
• Competitive Pay
• Including Pay for Prior EMS Experience
• Vacation, Sick & Holiday Pay
• Health, Dental, Pharmacy & Vison Insurance
• Short Term Disability, Long Term Disability & Life Insurance
• 401k Retirement Savings Program
• Company Provided Uniforms
• Ongoing Continuing Education
Apply nowPosition: Paramedic
Company: Puckett EMS
Location: Marion County, TN
Summary:
Provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Tennessee EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to ensure it is clean and in proper working condition. Maintains all company required licenses and certifications for a Paramedic position. Must hold a State of Tennessee Drivers License. Must attend all in-house mandatory training in addition to all Paramedic required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Tennessee and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Position: EMT
Company: Puckett EMS
Location: Ringgold, GA (Catoosa County)
Summary:
Provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must possess a State of Georgia Drivers License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
Provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must possess a State of Georgia Drivers License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Georgia and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Qualifications
Minimum EMT Qualifications:
Minimum EMT Qualifications:
- High School Diploma or GED
- State of Georgia EMT License
- Basic Life Support Certification
- PHTLS or equivalent certification (within 6 months of hire date)
- EVOC or equivalent certification
- Current State of Georgia Drivers License
FLSA Status: Non-Exempt
Position supports Catoosa County, Georgia
Apply nowPosition: EMT (Basic or Advanced)
Company: Puckett EMS
Location: Sequatchie County, Tennessee
Summary:
Provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Tennessee EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must hold a State of Tennessee Drivers License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Tennessee and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Qualifications
Minimum EMT Qualifications:
- High School Diploma or GED
- State of Tennessee EMT License
- Basic Life Support Certification
- PHTLS or equivalent certification (within 6 months of hire date)
- EVOC or equivalent certification
- Current State of Tennessee Drivers License
Position Title: Dispatcher
Department: Communications
Location: Chattanooga, Tennessee
Company: Puckett EMS
Shift: Night Shift
Summary:
The Dispatcher is responsible for taking calls and managing units so that we are on time for emergency and non-emergency transports. They are to follow Puckett EMS policies, protocols and culture. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Answering the phone in the communications center
- Gathers all necessary information to dispatch calls
- Effectively manages the units
- Provides feedback to supervisor as needed
- Achieves 95% compliance monthly
- Accuracy with data entry
Minimum Qualifications:
- High School Diploma or GED
- Excellent Customer Service Skills
- Computer Skills: Microsoft Office, Excel, Word
- Good organizational skills
Company - Puckett EMS
Location - Chattanooga, TN
Reports to Communications Director
Apply nowPosition:
Paramedic Field Supervisor
Paramedic Field Supervisor
Definition:
Under the direction of the Operations Manager, the Field Supervisor will oversee all daily/shift operations and
personnel for their assigned stations on a 24-on-48-off shift rotation. The capacity of this position may include but
may not be limited to any of the following, varied professional, administrative tasks.
personnel for their assigned stations on a 24-on-48-off shift rotation. The capacity of this position may include but
may not be limited to any of the following, varied professional, administrative tasks.
Minimum Requirements:
• All Paramedic requirements including licensure in Tennessee and Georgia
• Critical Care or Ventilator Certification
• Must have the ability to function as a leader evaluating, coaching, training and directing field staff.
• All Paramedic requirements including licensure in Tennessee and Georgia
• Critical Care or Ventilator Certification
• Must have the ability to function as a leader evaluating, coaching, training and directing field staff.
Physical Requirements:
• The ability to reach, push and pull.
• The ability to sit or stand for long periods of time.
• The ability to bend, stoop, squat and kneel for long periods of time.
• The ability to walk up and down stairs without difficulty.
• The ability to lift and maneuver 150 pounds without difficulty.
• The ability to lift and maneuver 150 pounds up and down two flights of stairs without difficulty.
• The ability to walk a distance of one quarter of a mile without difficulty.
• The ability to be insured and to operate a company vehicle under the guidelines set forth by the
company’s insurance provider.
• The ability to complete all job duties during any and all hours of the day and night.
• The ability to reach, push and pull.
• The ability to sit or stand for long periods of time.
• The ability to bend, stoop, squat and kneel for long periods of time.
• The ability to walk up and down stairs without difficulty.
• The ability to lift and maneuver 150 pounds without difficulty.
• The ability to lift and maneuver 150 pounds up and down two flights of stairs without difficulty.
• The ability to walk a distance of one quarter of a mile without difficulty.
• The ability to be insured and to operate a company vehicle under the guidelines set forth by the
company’s insurance provider.
• The ability to complete all job duties during any and all hours of the day and night.
Reports To:
• Operations Manager for all operational activities.
• Medical Director – Medical Control on all patient care, protocol and clinical quality activities.
Specific Duties:
• Demonstrates complete knowledge, understanding and compliance of company policies and
procedures.
• Ensures that ambulances and all equipment are ready for use at the beginning of each shift and after
every call. This includes: appropriate cleaning and disinfecting of the interior and exterior of the
vehicle; appropriate cleaning and disinfecting of equipment; inspecting; restocking, and completing
daily checklists of the vehicle and equipment; and performing some routine maintenance.
• Ensures security of buildings, vehicles, equipment, medications and all other company property.
• Performs daily inspections of their responsible area for cleanliness. Then performs the appropriate
housekeeping duties to ensure their living quarters are clean, free from clutter and sanitary at all times.
• Maintains appropriate communications with company dispatch, medical control and other agencies
• Be knowledgeable as to local geography to include location of hospitals, public venues as well as local
streets and highway systems.
• Responds to emergencies and non-emergencies using appropriate care and caution in accordance with
state law, EMS regulations, company policy, and the principles of safe emergency vehicle operation.
• Provides stand by emergency medical care and transportation at special event venues.
• Responds to emergency medical care and transportation at special event venues.
• Responds to hospitals, nursing homes and other locations to provide nonemergency medical care and
transportation.
• Provides medical care and monitoring at the scene, en route to the hospital and during transport to,
from and/or between facilities.
• Provides appropriate medical care and monitoring per local medical protocol and state law, adhering to
company, local, regional and state guidelines regarding patient care.
• Assists Operations Manager in ensuring that all operations are in full compliance with all local state
and federal regulations regarding the ordering, storage and use and record keeping of controlled
substances.
• Renders emergency and non-emergency medical care and transportation in accordance with local
medical protocol and state law, adhering to company, local, regional, and state guidelines regarding
patient care consistent with good judgment and the provision of high quality medical care.
• Appropriately and safely delivers the patient to the appropriate medical facility.
• Acts at all times in the best interests of high quality patient care, in the best interest of the patient,
and in such a manner to reflect credibly on the company and the professional reputation of the EMT.
• Acts at all times with his/her personal safety in mind, as well as the safety of his/her partner, the
patient, other EMS personnel, bystanders, and any other public safety personnel present.
• Accompanies patients to their destination, continuing to provide appropriate care and patient advocacy
until the responsibility for the patient has been transferred to an appropriate medical professional and a
report has been given.
• Completes and signs all appropriate documentation for every response and transport..
• Obtains complete medical histories and billing information for all patients treated and/or transported.
• Maintains security and privacy of all company and patient information at all times in accordance
HIPAA and all other local, state and federal regulations.
• Adheres to Universal Precautions/Body Substance Isolation when dealing with patient contacts. Is
familiar with and practices the Infection Control policies and procedures of company.
• When necessary and appropriate, acts as a team leader in dealing with emergency and non-emergency
situations, directing and supervising other members of the emergency medical care team.
• Performs duties related to public relations and community education programs sponsored by company.
• Accepts responsibility for recertification as an EMT-P and for other required license’s and
certifications as required by company, local, regional, and state policies, regulations or laws.
• Reports to assigned shifts on time, properly groomed in uniform unless the proper notification has been
made. Remains on-duty and in proper uniform until properly relieved.
• At all times sets an example of professionalism and leadership for others to follow. Places patient care
excellence and safety above all else.
• Acts as a Field Training Officer assisting in the evaluation, orientation and training of new field staff.
• Directs and leads field crews in dealing with emergency and non-emergency situations, directing and
supervising other members of the emergency medical care team.
• Directs and leads field crews in performing administrative tasks such as dealing with vehicle
breakdowns, vehicle accidents, employee injuries, patient injuries, supply requests, general
housekeeping activities, etc.
• Assists senior managers assisting field crews with questions, concerns or issues regarding pay, benefits
or other personnel issues.
• Assists Quality Improvement and Billing support staff in evaluation, training and follow up with field
crews in protocol compliance and field documentation.
• Performs other duties as directed by management.
• Displays a positive mental attitude toward the position held, Puckett EMS, and it’s employees, clients,
partners or affiliates.
• Monitor field work to ensure that it is being performed properly and that vehicles and equipment are
being used as they should be and patients are being treated properly.
• Provide on site supervision of all daily shift personnel on and off scenes.
• Clearly express him/herself verbally and in writing
• Provide employees with guidance in handling difficult or complex problems and in resolving escalated
complaints or disputes.
• Recommend and implement measures to improve worker motivation, equipment performance, work
methods, and customer services.
• Resolve customer complaints and answer customer and employee questions regarding policies and
procedures.
• Supervise the work of ambulance, wheelchair personnel to ensure adherence to quality standards,
deadlines, and proper procedures, correcting errors or problems.
• Enforce safety rules and regulations.
• Attends all company trainings and meeting as set by Puckett EMS.
• Documentation of all incidents, attendance issue, disciplinary actions and any other occurrences that
may need to be addressed as a result of work performance. This is to be completed by the end of the
shift.
• Evaluate employees' job performance and compliance to regulations and recommend appropriate
action.
• Discuss job performance problems with employees to identify causes and to work on resolving
problems.
• Oversees all duties as assigned by the operations manager.
• Conduct random inspections of assigned and non-assigned vehicles and equipment, ensuring that all
ambulances and personnel are at a ready state.
• Prepare and conduct annual performance evaluations for all personnel assigned to the supervisor.
Apply now• Demonstrates complete knowledge, understanding and compliance of company policies and
procedures.
• Ensures that ambulances and all equipment are ready for use at the beginning of each shift and after
every call. This includes: appropriate cleaning and disinfecting of the interior and exterior of the
vehicle; appropriate cleaning and disinfecting of equipment; inspecting; restocking, and completing
daily checklists of the vehicle and equipment; and performing some routine maintenance.
• Ensures security of buildings, vehicles, equipment, medications and all other company property.
• Performs daily inspections of their responsible area for cleanliness. Then performs the appropriate
housekeeping duties to ensure their living quarters are clean, free from clutter and sanitary at all times.
• Maintains appropriate communications with company dispatch, medical control and other agencies
• Be knowledgeable as to local geography to include location of hospitals, public venues as well as local
streets and highway systems.
• Responds to emergencies and non-emergencies using appropriate care and caution in accordance with
state law, EMS regulations, company policy, and the principles of safe emergency vehicle operation.
• Provides stand by emergency medical care and transportation at special event venues.
• Responds to emergency medical care and transportation at special event venues.
• Responds to hospitals, nursing homes and other locations to provide nonemergency medical care and
transportation.
• Provides medical care and monitoring at the scene, en route to the hospital and during transport to,
from and/or between facilities.
• Provides appropriate medical care and monitoring per local medical protocol and state law, adhering to
company, local, regional and state guidelines regarding patient care.
• Assists Operations Manager in ensuring that all operations are in full compliance with all local state
and federal regulations regarding the ordering, storage and use and record keeping of controlled
substances.
• Renders emergency and non-emergency medical care and transportation in accordance with local
medical protocol and state law, adhering to company, local, regional, and state guidelines regarding
patient care consistent with good judgment and the provision of high quality medical care.
• Appropriately and safely delivers the patient to the appropriate medical facility.
• Acts at all times in the best interests of high quality patient care, in the best interest of the patient,
and in such a manner to reflect credibly on the company and the professional reputation of the EMT.
• Acts at all times with his/her personal safety in mind, as well as the safety of his/her partner, the
patient, other EMS personnel, bystanders, and any other public safety personnel present.
• Accompanies patients to their destination, continuing to provide appropriate care and patient advocacy
until the responsibility for the patient has been transferred to an appropriate medical professional and a
report has been given.
• Completes and signs all appropriate documentation for every response and transport..
• Obtains complete medical histories and billing information for all patients treated and/or transported.
• Maintains security and privacy of all company and patient information at all times in accordance
HIPAA and all other local, state and federal regulations.
• Adheres to Universal Precautions/Body Substance Isolation when dealing with patient contacts. Is
familiar with and practices the Infection Control policies and procedures of company.
• When necessary and appropriate, acts as a team leader in dealing with emergency and non-emergency
situations, directing and supervising other members of the emergency medical care team.
• Performs duties related to public relations and community education programs sponsored by company.
• Accepts responsibility for recertification as an EMT-P and for other required license’s and
certifications as required by company, local, regional, and state policies, regulations or laws.
• Reports to assigned shifts on time, properly groomed in uniform unless the proper notification has been
made. Remains on-duty and in proper uniform until properly relieved.
• At all times sets an example of professionalism and leadership for others to follow. Places patient care
excellence and safety above all else.
• Acts as a Field Training Officer assisting in the evaluation, orientation and training of new field staff.
• Directs and leads field crews in dealing with emergency and non-emergency situations, directing and
supervising other members of the emergency medical care team.
• Directs and leads field crews in performing administrative tasks such as dealing with vehicle
breakdowns, vehicle accidents, employee injuries, patient injuries, supply requests, general
housekeeping activities, etc.
• Assists senior managers assisting field crews with questions, concerns or issues regarding pay, benefits
or other personnel issues.
• Assists Quality Improvement and Billing support staff in evaluation, training and follow up with field
crews in protocol compliance and field documentation.
• Performs other duties as directed by management.
• Displays a positive mental attitude toward the position held, Puckett EMS, and it’s employees, clients,
partners or affiliates.
• Monitor field work to ensure that it is being performed properly and that vehicles and equipment are
being used as they should be and patients are being treated properly.
• Provide on site supervision of all daily shift personnel on and off scenes.
• Clearly express him/herself verbally and in writing
• Provide employees with guidance in handling difficult or complex problems and in resolving escalated
complaints or disputes.
• Recommend and implement measures to improve worker motivation, equipment performance, work
methods, and customer services.
• Resolve customer complaints and answer customer and employee questions regarding policies and
procedures.
• Supervise the work of ambulance, wheelchair personnel to ensure adherence to quality standards,
deadlines, and proper procedures, correcting errors or problems.
• Enforce safety rules and regulations.
• Attends all company trainings and meeting as set by Puckett EMS.
• Documentation of all incidents, attendance issue, disciplinary actions and any other occurrences that
may need to be addressed as a result of work performance. This is to be completed by the end of the
shift.
• Evaluate employees' job performance and compliance to regulations and recommend appropriate
action.
• Discuss job performance problems with employees to identify causes and to work on resolving
problems.
• Oversees all duties as assigned by the operations manager.
• Conduct random inspections of assigned and non-assigned vehicles and equipment, ensuring that all
ambulances and personnel are at a ready state.
• Prepare and conduct annual performance evaluations for all personnel assigned to the supervisor.
Position: Paramedic
Company: Puckett EMS
Location: Chattanooga, Tennessee
Summary:
Provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Tennessee EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to ensure it is clean and in proper working condition. Maintains all company required licenses and certifications for a Paramedic position. Must hold a State of Tennessee Drivers License. Must attend all in-house mandatory training in addition to all Paramedic required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Tennessee and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Bonus:
- Sign on bonus available
- Relocation assistance available
- Reciprocity fees paid
Position: EMT (Basic or Advanced)
Company: Puckett EMS
Location: Chattanooga, Tennessee
Summary:
Provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Tennessee EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must hold a State of Tennessee Drivers License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
Provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Tennessee EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must hold a State of Tennessee Drivers License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Tennessee and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Qualifications
Minimum EMT Qualifications:
- High School Diploma or GED
- State of Tennessee EMT License
- Basic Life Support Certification
- PHTLS or equivalent certification (within 6 months of hire date)
- EVOC or equivalent certification
- Current State of Tennessee Drivers License
Position: EMT (Basic or Advanced)
Company: Puckett EMS
Location: Whitwell, TN (Marion County)
Summary:
Provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Tennessee and Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must possess a State of Tennessee or Georgia Drivers License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
Provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Tennessee and Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must possess a State of Tennessee or Georgia Drivers License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Tennessee or Georgia and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Qualifications
Minimum EMT Qualifications:
Minimum EMT Qualifications:
- High School Diploma or GED
- State of Tennessee or Georgia EMT License
- Basic Life Support Certification
- PHTLS or equivalent certification (within 6 months of hire date)
- EVOC or equivalent certification
- Current State of Tennessee or Georgia Drivers License
Position: EMT-B/CHOA Driver
Company: Puckett EMS
Location: Austell, GA
Summary:
The Emergency Medical Technician provides patient care in both the emergency and non-emergency environment. Provides duties as Children’s Healthcare of Atlanta driver. Ensures compliance with all State of Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must hold a State of Georgia Driver’s License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six-month introductory probationary period.
Essential Duties and Responsibilities:
The Emergency Medical Technician provides patient care in both the emergency and non-emergency environment. Provides duties as Children’s Healthcare of Atlanta driver. Ensures compliance with all State of Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must hold a State of Georgia Driver’s License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six-month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly, and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives, and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Georgia and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required.
Qualifications
Minimum EMT Qualifications:
- High School Diploma or GED
- MUST be at least 21 years of age.
- State of Georgia EMT License
- CLEAN MVR, no exceptions
- Two years driving experience in an EMS Environment (or Fire)
- Basic Life Support Certification
- PHTLS or equivalent certification (within 6 months of hire date)
- EVOC or equivalent certification
Description
The Dispatcher is responsible for taking calls and managing units so that we are on time for emergency and non-emergency transports. They are to follow Puckett EMS policies, protocols and culture. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
The Dispatcher is responsible for taking calls and managing units so that we are on time for emergency and non-emergency transports. They are to follow Puckett EMS policies, protocols and culture. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Answering the phone in the communications center
- Gathers all necessary information to dispatch calls
- Effectively manages the units
- Provides feedback to supervisor as needed
- Achieves 95% compliance monthly
- Accuracy with data entry
Qualifications:
- High School Diploma or GED
- Excellent Customer Service Skills
- Computer Skills: Microsoft Office, Excel, Word
- Good organizational skills
Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit for long periods of time.. There is some walking, bending and kneeling required in this position. While performing duties of this job, the employee is regularly required to use hands and fingers for typing and filing. Vision and hearing are required to perform this job while answering the telephone and entering call data into the computer.
Working Environment:
The normal working conditions for this job are indoors. Frequent interruptions, work pressure, difficult personalities, and changing deadlines are all a part of this job. The employee will occasionally be required to attend meetings/training, some of which may take place outside of regular working hours.
DISCLAIMER:
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
Position: Ambulance Operator
Company: Puckett EMS
Location: Austell, GA
Shift: Varies
Puckett EMS is now hiring Ambulance Operators to drive the ambulances in accordance with the recent executive order in Georgia. Though the operator position is not a permanent position, Puckett EMS will run several EMT courses which will be able to be completed free of charge by those in the driver position. The Ambulance Operator position is a fantastic first step in your EMS career journey to be a full-time employee of Puckett EMS while receiving your EMT certification.
The ambulance operator will function as a non-medical driver/support to Intermediate and Advanced emergency medical services personnel in daily functions. This support includes but is not limited to driving, performing CPR, collection of required patient documents and property, following all policies concerning HIPAA, Customer service and Standard operating procedures. Training will be provided to applicants seeking employment for this position.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the communications center as directed.
- Maintains valid driver’s license, complying with all state and local laws, while safely escorting EMT and Patients according to SOP and protocols as approved by the medical director.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor.
- Prepares and completes appropriate reports including exposure reports, incident reports, daily, weekly, and monthly unit check offs.
- Ensures unit and crew members adhere to company policies, procedures, guidelines, directives, and standards. Reports any deficiencies to the shift supervisor.
- Ensures vehicle complies with required laws, rules license, and regulations as outlined by the State of Georgia and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Qualifications:
- Must be 19 years or older with at least three years of driving experience.
- High School Diploma or GED (minimum requirement)
- Basic Life Support Certification (provided during training)
- Completion of documented training, including 5-day orientation (mandatory completion)
- Background, MVR & Drug screen required (provided upon offer)
- Current State of Georgia Driver’s License. Upgrade to a Class F endorsement will be facilitated by the company during onboarding.
Position: Paramedic
Puckett EMS
Austell, GA
Summary:
The Paramedic provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for a Paramedic position. Must hold a State of Georgia Drivers License. Must attend mandatory training in addition to all Paramedic required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Georgia and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Position: EMT-A (Advanced)
Company: Puckett EMS
Location: Austell, GA
Summary:
The Advanced EMT provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must hold a State of Georgia Drivers License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
The Advanced EMT provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must hold a State of Georgia Drivers License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Georgia and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Qualifications
Minimum EMT Qualifications:
- High School Diploma or GED
- State of Georgia EMT License
- Basic Life Support Certification
- PHTLS or equivalent certification (within 6 months of hire date)
- EVOC or equivalent certification
- Current State of Georgia Drivers License
- Physically Able to Perform Job Duties
Position: EMT
Company: Puckett EMS
Location: Austell, GA
Summary:
The Emergency Medical Technician provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must hold a State of Georgia Drivers License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
The Emergency Medical Technician provides patient care in both the emergency and non-emergency environment. Ensures compliance with all State of Georgia EMS rules and regulations. Checks and maintains all ambulance equipment and vehicle to insure it is clean and in proper working condition. Maintains all company required licenses and certifications for an EMT position. Must hold a State of Georgia Drivers License. Must attend mandatory training in addition to all EMT required courses. Follow all company policies and procedures including company medical director approved protocols and standing orders. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
- Respond to all calls for service dispatched from the Puckett EMS communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Ensures ambulance and all equipment is cleaned and checked daily. Any deficiencies should be reported immediately to the shift supervisor or Operations Manager.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly and monthly unit check offs.
- Ensures unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Operations Manager.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Georgia and other authorized agencies.
- Prompt and regular attendance at work and mandatory meetings.
- Maintain a state of readiness and professionalism while on-duty.
- Maintain a professional appearance and conduct while in company uniform either on or off duty.
- Self-motivated and requires little supervision and direction.
- Performs other such duties as may be required
Qualifications
Minimum EMT Qualifications:
- High School Diploma or GED
- State of Georgia EMT License
- Basic Life Support Certification
- PHTLS or equivalent certification (within 6 months of hire date)
- EVOC or equivalent certification
- Current State of Georgia Drivers License
- Physically Able to Perform Job Duties
TRAINING ACADEMY
Our training academies are designed by experienced professionals to provide the highest quality education and training to support your career in EMS.
EMT Basic Class
MARION COUNTY, TN
JULY 2021
40-hour weekly schedule
(includes 80 total clinical hours)
Upcoming Class: Begins July 2021; class ends 8-10 weeks from start date
Various paid scholarship and apprenticeship options are available to remove financial burdens of starting your career in EMS! Our EMT Course follows the National Standard Curriculum as defined by the NREMT.
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LEADERSHIP FOUNDATION
The Priority Ambulance family of companies values EMS leadership and recognizes that commitment through the Priority Ambulance Leadership Foundation. The Foundation has developed a unique and distinctive path for career advancement to promising EMS leaders of the future. The year-long EMS Leadership of Tomorrow program offers educational and mentoring opportunities to qualified professionals in and outside of the EMS industry. Hands-on coursework is taught during weeklong sessions hosted quarterly at various locations throughout the country.
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MILITARY HIRING
The Priority Ambulance family of companies values and recognizes the dedication of military veterans and seeks to create opportunities for qualified team members. Transitioning from the military to a civilian career is a time of great change for our service members. We offer professional EMS tracks and training that draw upon prior experience and job skills and help former military members as they advance in their new careers.
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