Safe. Accountable.
Friendly. Efficient.

Based in Austell, Georgia, Puckett EMS transports more than 52,000 patients annually, with more than 350 employees and a state-of-the-art fleet. Puckett EMS specializes in emergency 911 system management, partnering with local first responders and medical facilities to maintain high performance and exceptional customer service.

Emergency 911

Baptist Ambulance delivers exceptional services and around-the-clock support to the citizens we serve through 9-1-1 contracts with local counties and cities.

Puckett EMS delivers exceptional services and around-the-clock support to the citizens we serve through 9-1-1 contracts with local counties and cities.

Our interfacility teams provide the highest-quality care for patients requiring medical transportation between hospitals and other health care facilities.


Our Advanced Life Support (ALS) teams provide services designed to meet the needs of patients whose medical conditions require advanced levels of care,
monitoring and interventions during transport. In addition to all BLS skills, our ALS clinicians are trained to monitor and administer intravenous fluids, administer medications, monitor cardiac activity, and monitor surgical airways, among other interventions. Our highly trained crews are dedicated to ensuring patient care and safety is our highest priority.


We work closely with hospital and health care facility partners to ensure patients receive the appropriate level of care. Our Basic Life Support (BLS) ambulances are staffed by two certified EMTs who are trained to provide expert out-of-hospital medical care and transportation. BLS services include monitoring the patient’s airway, circulation and breathing during transport. In an emergency, EMTs are trained to administer cardiopulmonary resuscitation (CPR), automated external defibrillators (AEDs), and other noninvasive life-saving skills.


Specialty care transport (SCT) services are designed to provide the highest level of medical care for critically ill or injured patients. This category of services may also be referred to as Critical Care Transport (CCT) services in some of our markets. Our specialty care teams include registered nurses and paramedics with advanced certifications not only to provide ALS
interventions during transport, but also to manage ventilators, surgical airways and administer IV medications. Specialty care transport patients are most often being transported from one hospital facility or trauma center to another.

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The Puckett EMS special event team provides rapid emergency medical care during events in which traffic, crowds or obscure locations make normal modes of emergency care difficult. From large-scale sporting events to marathons, festivals, motor sports and movie sets, we have your EMS needs covered.


When a child is critically ill or injured, Puckett EMS has the training and equipment to provide highly specialized medical care to every child and adolescent. Every Puckett EMS team member is certified in prehospital pediatric emergency medicine, and our emergency vehicles carry specially designed equipment for newborns, children and adolescents.